"Some things can even be conveyed better, or if not better, at least more flexibly and easily (...), in some ways, I also find that discussions work very well online, for example in break-out groups. Certain topics can be addressed very effectively online (...), and what's also important is that it has expanded our pool of speakers, or in events where we bring together many organizations. Online access is easier, and on some levels, it is also more accessible."
Trainer
WienXtra

The practice of recent years has shown that digital tools serve as a complement, support, and extension to education and training. The benefits are diverse, including improved flexibility and easier access to learning environments, the expansion of the pool of trainers, a variety of didactic applications and possibilities, more effective processing of certain course content, increased transparency, and the ability to deliver course material in an engaging and stimulating way.


Digital tools are seen as an opportunity to leverage technology in education, breaking barriers, removing time constraints, and creating space for autonomous learning. Education providers noted that using digital tools can offer new ways to handle important aspects of educational events, such as evaluations, homework, and documentation.

At the same time, new challenges arise, such as dealing with varying levels of digital competence, motivating and activating participants and trainers to use digital tools, ensuring data security, adjusting to fast digital developments and managing the increased effort required for the introduction and use of new tools.
A key insight is that learning processes should address the emotional and interpersonal aspects of learners, which proves challenging to achieve in online environments. Another challenge involves accessibility and inclusion, particularly ensuring that all participants have access to the necessary equipment.

Additionally, tools are sometimes not inclusive enough in terms of language options, adaptability to different learning styles, and user-friendliness for individuals with limited digital skills.

Insights From Trainers

* For privacy reasons, all the persons and voices have been generated with AI. The statements are real, appearance and names are not.