This training manual defines relevant terms, discusses quality indicator for digital tools, and aims to provide support in exploring useful tools and their application and integration in the training and further education of youth workers.
When face-to-face contact with young people is no longer possible or only possible in a limited way, educators and youth workers face didactic and organizational challenges in order to continue to support and connect with children and young people. The COVID-19 pandemic, along with the accompanying school closures, limited contact opportunities, and distance learning necessitated a rethinking of the education system in youth work. Digital youth work and E-learning have gained increasing importance in this context.
The possibility of interaction with and among learners in the digital space is one of the key advantages of technology-supported learning. Additionally, youth workers can access E-learning offerings regardless of location and time, and integrate them into their everyday life on their phones. By employing various methods and tools, both varied learning experiences and adaptation to individual learning styles and paces can be achieved.
There are also benefits when considering resources: Physical learning spaces often include high costs (rent, heating). Learning materials need to be printed and copied, and the learning process must be documented manually. Learners must travel, be provided with meals, or even require overnight accommodation. Digital learning spaces offer significantly more flexibility and cost-saving potential in these areas.
On the other hand however, more staff is often required to manage digital spaces. In addition to the necessary media literacy that all participants must have, the need for infrastructure
(servers, tablets, fast internet access) should not be underestimated. If E-learning offerings are not adequately tailored to the target audience, learners may quickly become overwhelmed without proper tutoring. E-learning offerings also require a high degree of self-discipline; otherwise, there is a risk that learners will drop out prematurely. Educators must consistently motivate, be available to address problems, and intervene in crises. This also results in a need for additional personnel.
Digital media are an integral part of the everyday lives of young people, as well as youth workers. Therefore, digital youth work can serve both as digital meeting place, as well as a means of promoting a self-determined use of these media—i.e., developing digital competencies.